TERMS AND CONDITIONS
1. The legal stuff
Ibiza Boat Deals acts as a broker for various charter service providers. Once the booking is made, all payments are made directly to the boat owner/charter company, as well as the fuel on the day and any gratuities. Ibiza Boat Deals does not hold your money or take any commissions from you.
Unlike other charter brokers, that only makes bookings, we are with you all the way. We manage your booking until the completion of the trip and we are at your disposal for any questions, comments, complaints before, during and after the trip.
All boats are new or nearly new and in perfect mechanical and cosmetic condition.
Each boat is vetoed by us, to ensure you get the best experience. We only work with boats/charter companies that uphold the highest standards of customer service, cleanliness and have at least one crew member that speaks English.
2. Bookings and payments
All prices exclude 21% VAT.
Your booking becomes effective upon receiving 50% of the deposit of the total rental price. The remaining 50% is to be paid before boarding.
All boat charters accept all standard payment methods, such as cash in Euros, major credit cards, bank transfer etc
Payments are made directly to the boat charter providers or other 3rd party suppliers. Some payments for extra services (such as catering) may need to be paid to us directly.
Fuel is not included in the price and varies for each boat. A 2hrs of fuel consumption, which normally suffice for the day trip, is to be paid on the day directly to the charter company. Our staff will advise the cost of fuel at the time of booking confirmation.
4. Mooring charges
All boats are moored in one of the main ports of Ibiza, and the costs for day charters are included in the price.
Moorings outside the base port are not included and will be subject to an extra charge. The cost will be advised at the time of booking, once our staff knows the particulars of your trip.
5. Maximum capacity
While our staff will advise you during the booking, it is important that you now that in Spain, the maximum capacity on board a boat or yacht, whatever its length, is 12 people max including captain or on a yacht 12 people max + crew if the license permits.
A safe boat trip is a good trip. Ibiza Boat Deals only works with boat charter providers that take safety serious and keep their vessels well maintained. All boats have comprehensive safety equipment and highly trained crew for any emergencies on board. Each boat comes with life jackets, emergency and first aid kits. If you have known allergies or medical requirements, please bring the spare medication in the event of an emergency.
7. Departures and returns
The departure and return times will be set during your booking. All charters are 8hrs with a return before nightfall. For overnight stays, please enquire when booking.
8. Complementary inclusions and extras
All boat charters provide complimentary refreshments which normally include: water, soft drinks, beer, ice, snacks and freshly laundered towels. Please ask our staff about any special orders such as champagne, cava, wines, cocktails etc.
Catering on board can be arranged with prior notice and will incur extra charge. Please discuss the options available with our staff during booking procedure.
If you prefer to have a lunch at the restaurant, we can advise about the best ones and make a table reservations on your behalf.
Extras may depend on the boat you choose and our staff would be delighted to discuss options with you.
We love animals and would feel terrible if they get seasick, so as a general rule no pets allowed. If for any reason you want to be accompanied by your pet, please advise in your enquiry so we can best accommodate your needs.
10. Changes and cancelations
We will endeavor to accommodate any reasonable changes of your trip.
Ibiza Boat Deals is a broker, therefore any legalities of your trip, will be covered by the terms and conditions of the boat charter provider. You will receive these at the time of your booking.
If, after your booking is confirmed, you wish to amend your booking, we will try to accommodate these changes, but it may not always be possible.
If you cancel your booking, we will use our reasonable endeavors to allocate the property to another booking with the same rental period but that might not always be possible. In those circumstances the cancelation will be governed by the cancelation terms of your agreement with the boat charter provider.